Deposits
A non-refundable deposit is required to secure your appointment. It is applied directly to your service total. The deposit protects both your time and mine, and it holds your spot on the schedule.
Policies & Client Guidelines
Policies & Client Guidelines
These policies are here to protect your time, my time, and the quality of every treatment. If you ever have a question, just ask — there is never judgment in this studio.
Cancellations
If you need to cancel, please let us know as soon as possible. Cancellations made within 24 hours of your appointment will forfeit the deposit. We understand that life happens — clear communication is always appreciated.
Rescheduling
You may reschedule with at least 24 hours' notice, and your deposit will transfer to your new appointment. Same-day rescheduling may result in forfeiture of the deposit, depending on availability.
Late Arrivals
Please arrive on time so we can give your skin the full attention it deserves. Arrivals more than 10 minutes late may require a shortened service. Arrivals more than 15 minutes late may be treated as a no-show.
No-Shows
Missing your appointment without notice means your deposit is forfeited. Repeated no-shows may require full payment upfront to book future appointments. If something unexpected comes up, a quick call or text goes a long way.
Refunds
Services are non-refundable. If you are unhappy with your treatment for any reason, please reach out within 48 hours so we can discuss the best next step. That may include a follow-up adjustment at a reduced rate.
Service Results
Individual results vary based on skin condition, lifestyle, genetics, home care, and consistency. One facial is rarely enough to clear years of congestion or pigmentation. Lasting change usually comes from a series of treatments plus a supportive home routine.
Contraindications
Your safety comes first. Please disclose any health conditions, medications, allergies, recent procedures, or active skin infections before your appointment. Some conditions may require us to modify or postpone treatment. When in doubt, we wait.
Minors
Clients under 18 require written parent or guardian consent and must be accompanied by an adult during the appointment. Some treatments are not performed on minors. Please contact us before booking for a minor.
Promotions & Offers
Promotions, packages, and seasonal offers are limited-time and cannot be combined with other discounts unless stated. Offers apply to new bookings only, are non-transferable, and hold no cash value. Reviews are never required or rewarded in exchange for a discount. The military discount is always available — just mention it when booking.
Retail & Product Purchases
All product sales are final. We are happy to answer questions, explain how to use a product, and help you choose what fits your skin and routine. Please ask before purchasing if you are unsure.
Ready to book?
By booking an appointment, you agree to the studio policies above. If anything is unclear, reach out before your visit — I am happy to walk through it with you.